Ships same day – 48 hrsLocal pickup – Tampa, FL & Lancaster, PAFree shipping on orders $150+US-based / US-made supplierResearch use only – not for human consumptionShips same day – 48 hrsLocal pickup – Tampa, FL & Lancaster, PAFree shipping on orders $150+US-based / US-made supplierResearch use only – not for human consumption
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Browse practical answers about products, COAs, shipping, order issues, payments, returns, and support. For order-specific help, keep your order number and checkout email ready.

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48h
Report damaged or incorrect deliveries quickly.
Contact support within 48 hours of delivery with photos of the product, label, packaging, and issue.
24h
Tracking may need time after label creation.
Carrier tracking can take up to 24 hours after intake to show movement in the carrier network.
30d
Eligible returns are reviewed within 30 days.
Unopened, unused, sealed products may be submitted for return review within 30 days of delivery.

Products & research use

Are After Hours Labs products for human or animal use?

No. Products are sold for research use only and are not intended for human consumption, animal consumption, diagnosis, treatment, prevention, or personal use. Review the Research Use Only Policy for the full product-use limitation.

Can support provide dosing, usage, or administration guidance?
Why do product descriptions include technical information?

COAs & documentation

What is a COA?
Do COAs guarantee a specific result?

Shipping & tracking

How long does order processing usually take?
Why does tracking show only a label?
For research use only. Not for human consumption.